Privacy Policy

Last updated: January 2025

Introduction

At Atlaned, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our geotechnical engineering software platform.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Company name and professional credentials
  • Billing and payment information
  • Profile information and preferences

Project Data

We collect and store the geotechnical project data you input into our platform, including borehole logs, soil analysis, foundation designs, and related engineering documentation.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns and optimize our platform
  • Detect, prevent, and address technical issues or security threats

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure data centers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect our rights and prevent fraud or security issues

Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Export your project data
  • Opt-out of marketing communications
  • Request data portability
  • Lodge a complaint with a supervisory authority

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you close your account, we will delete your data within 90 days, except where we are required to retain it for legal or regulatory purposes.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@atlaned.com